Refund Policy
1. Introduction
At Himveda Foods, every product is prepared, packed and shipped with great care. As we deal in food products, maintaining hygiene, freshness and product safety is our highest priority. If something goes wrong with your order, we are committed to resolving it quickly, fairly and transparently.
2. Food Products Are Generally Non-Returnable
Due to the perishable nature of food products and for hygiene and safety reasons, products once delivered cannot be returned or exchanged.
3. Eligible for Refund or Replacement
• Wrong product delivered
• Product damaged during transit• Missing item(s)
• Incorrect quantity
• Manufacturing or packaging defect
4. How To Report an Issue
Report within 48 hours.
5. Refund Timeline
UPI/Wallet: 2–5 business days
Cards/Net Banking: 5–7 business days.
6. Not Eligible
Change of mind, taste preference, incorrect address, improper storage, claims after 48 hours, or natural product variation.
7. Natural Variation
Small differences in colour, aroma, taste and texture are natural and not defects.
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