Shipping Policy
1. Introduction
At Himveda Foods, every order begins its journey from the Himalayas with care and attention. Since many of our products are traditionally prepared in small batches, we focus on careful packaging and reliable delivery rather than rushing the process.
Our goal is simple—to ensure your order reaches you safely, fresh, and in excellent condition.
2. Order Processing
• Orders are processed within 1–2 business days after successful payment.
• During high demand, processing may take up to 3 business days.
• Orders placed on Sundays or public holidays are processed on the next working day.
• Tracking details are shared after dispatch.
3. Delivery Across India
Metro Cities: 2–5 business days.
Tier 2 & Tier 3 Cities: 3–7 business days.
Remote & Himalayan Regions: 5–10 business days.ed.
4. International Shipping
Selected international destinations are supported. Estimated delivery: 7–18 business days depending on destination and customs clearance.
5. Shipping Charges
Calculated automatically at checkout. Promotional free shipping may be available on eligible orders.
6. Order Tracking
Customers receive a tracking link after dispatch and can also use the Track Your Order page.
7. Possible Delays
Delays may occur due to weather, natural disasters, courier issues, remote routes, customs or festive demand.
8. Packaging
Every order is packed carefully. Fragile products receive additional protective packaging.
9. Delivery Attempts
Courier partners generally make 2–3 delivery attempts. Re-dispatch charges may apply for returned shipments.
10. Incorrect Address
Customers are responsible for providing complete and accurate shipping information.
11. Damaged Shipment
Report damaged shipments within 48 hours with photographs for quick resolution.
12. Missing Items
Report missing items within 48 hours with your order number and package photographs.
13. International Customs & Duties
Import duties, taxes and customs charges are the customer's responsibility.
14. Need Assistance
From our Himalayan village to your home—every order is packed with care, prepared with tradition, and delivered with honesty.